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From Cold Call to $17 Billion Startup: How Uber Got Started with Sales Calls!

Business Growth

From Cold Call to $17 Billion Startup: How Uber Got Started with Sales Calls!

BySteli EftiJune 3, 20141 min read
Last updated:May 28, 2026

Uber is one of the hottest and fastest-growing companies in the world right now, raising its latest round of financing at a reported post-$17B valuation.

They're disrupting an industry that urgently needs it, and they're hugely successful in doing so.

They have a beautifully designed app that does exactly what users want it to do.

Such a hip company surely started with some viral growth hackery from day one, right?

Well, it turns out one of the core pillars of their success in getting started and validating the idea was good old-fashioned cold calling—picking up the phone and dialing. This is true salesmanship.

I went to Google, typed in San Francisco chauffeur or San Francisco limousine, I just filled out an excel sheet and I just started dialing for dollars, right? First ten guys I called, three of them hung up before I got a few words out, a few of them would listen for like 45 seconds and then hung up, and three of them said 'I'm interested, let's meet.'. And if you're cold calling and three out of ten say 'let's meet', you've got something.—Travis Kalanick, Co-Founder/CEO of Uber

I've said it before: startups should pick up the phone and call.

Wanna use this tactic but don't know how to get started? No excuses! Click below to get our free cold email guide.

Steli Efti

Steli Efti is the co-founder and CEO of Close, a CRM platform built for SMB sales teams. He is one of Silicon Valley’s most recognized sales leaders, a Y Combinator alum, startup advisor, and international speaker known for his expertise in outbound sales, startup growth, and sales leadership.