Core calling features
Close supports your outreach and streamlines your workflow.
Use existing numbers or add lines
Keep your current numbers or add new ones directly within Close CRM. Our integrated calling system ensures flexibility and ease of use.
Prospect globally
Acquire local phone numbers in your target countries and make outbound calls to nearly 200 countries, all from within Close CRM.
Transfer, forward, and automate calls
Manage outbound calls effortlessly with our CRM's built-in features. Leverage workflows for powerful outreach automation.
Track, record, and review
Automatically log and record calls within Close CRM. Review past conversations to train new reps and monitor progress.
One-click voicemails
Drop pre-recorded voicemails and swiftly move on to your next call, enhancing efficiency within your CRM calling activities.
Analyze calling insights with helpful reports
View comprehensive calling activities across your team. Access detailed reports on total calls made, calls by user, duration, and more, all within Close CRM.
Advanced calling power, built inside the CRM
Supercharge your sales process with user-friendly, intuitive features. With Close's CRM calling capabilities, there are no additional fees or integrations required.
Power Dialer
Double your outbound call volume by automatically dialing through lead lists without switching apps. Pause to update lead data, then resume without losing your place. No answer? No problem. The Power Dialer moves right along.
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Predictive Dialer
Ready for next-level call automation? The Predictive Dialer calls multiple numbers at once. When a real human answers, it immediately routes an available sales rep to that call. Less dial tone, more closing.
Call Coaching
Get in-app, real-time Call Coaching to support new and seasoned reps alike. Listen, whisper, or barge based on a rep’s needs. Close is the first and only CRM to offer powerful in-app call coaching features at no extra cost to Enterprise Plan users.
Call Assistant + Notetaker
Never take notes again. Close's Call Assistant and Notetakers automatically transcribe and summarize your calls and meetings to help you be more productive than ever. While you’re focusing on the conversation, Close produces an accurate, searchable summary with action items for you to tackle after you hang up.
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Got questions?
Perfect, we've got answers.
Close’s CRM calling features let you make and receive calls directly inside the platform—no extra apps, integrations, or third-party tools required. All calls are automatically logged under the relevant contact, keeping your sales process organized.
No, Close’s calling is built directly into the CRM, so you can start making calls as soon as you sign up. You can use it from your desktop or mobile browser—no additional downloads needed.
Yes! You can either port your existing number into Close or purchase a new number through the platform. This gives you flexibility while keeping your sales calls centralized.
Yes! Close’s CRM calling allows you to make outbound calls to nearly 200 countries, and you can purchase international numbers for local presence in different regions.
Power Dialer: Calls leads one at a time, automatically moving to the next number in your list.
Predictive Dialer: Calls multiple numbers at once and connects a live sales rep when someone picks up, maximizing efficiency for high-volume teams.
Close’s CRM calling is included in select plans, with additional costs for outbound minutes, phone numbers, and advanced dialing features. Visit our pricing page for full details.
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