Exactly. Neither have we. So when we set about comparing our CRM to others we wanted to take a different approach.
The comparison we’ve put together is based on whether it’s possible (and how much it costs) to do in Pipedrive what you can do in Close.
For some of you, Pipedrive will be the better option. What we’re trying to demonstrate is when Close is a better fit than our competitor.
When comparing these two products, the main differences that stand out are features and cost. To get in Pipedrive Platinum what you get in Close, you have to integrate with 4 third-party apps and pay individual costs associated with them. Additionally, there are some features like automatic historical import of your emails, auto-logging of conversations, and automatic call forwarding that are just NOT possible in Pipedrive (with or without third-party apps).
There is also a higher cost associated with Pipedrive. For the complete solution, Pipedrive costs $4766 with necessary third-party apps, while Close costs $1359.
Pipedrive is a good standalone CRM, but a lot of the critical functionality required by a high-performing sales team is highly dependent on expensive, third-party applications.
There are also some key sales functions that, even with a third-party app, you just cannot perform using Pipedrive. With Close, they’re all built-in.