When enabled, Call Assistant adds new functionality to any calls recorded in Close.
Transcriptions
Call Assistant automatically transcribes all recorded calls made through Close.
- Know exactly what was said without painstaking review
- Skim the transcript and jump to any point in the conversation by clicking on the text
- Speaker labels help you understand who said what
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- Search through transcriptions at the transcript level, or use Lead search to find all leads with transcriptions containing specific words or phrases.
Summaries
- Call Assistant generates a short summary after each call based on the transcript.
- Get the gist of each conversation without relying on notes, and review previous interactions much faster than before.
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