Close vs. Other CRMs
Here at Close, we always value transparency and self-awareness. We don’t sugarcoat things.
In a space as saturated as sales software, we’re deeply connected to our target customer and the value we bring them as a growth partner. But we’re not the perfect match for everyone.
After analyzing our main competitors on the market—the other solutions you’re probably comparing us against—here’s how we stack up against each of them.
After analyzing our main competitors on the market—the other solutions you’re probably comparing us against—here’s how we stack up against each of them.
Where Close excels
For sales teams of <100 people
Simplifying tech: CRM + Email + Global Calling + SMS + Video
Qualifying large lead lists quickly
Straightforward & transparent pricing
Fastest onboarding + adoption ratings in CRM
Improving sales team’s productivity by 2x
Free support and migrations for all customers
Where Close is weaker
Not the best-suited for organizations wanting features like proposal generators, document storage, product/inventory management, or internal chat
Not designed for outside sales teams
How Close stacks up
 |  |  |  |  |  |  |  |  | |
|---|---|---|---|---|---|---|---|---|---|
| Target sales team size | <100 | <5 | >5 | <100 | 100+ | 100+ | 100+ | 100+ | 250+ |
| Pricing | All‑inclusive, pricing publicly available | Low initial cost, many add-ons required when scaling | Low initial cost, many add-ons required when scaling | Low initial cost, many add-ons required when scaling | Sales call required, complex pricing with hidden costs | Sales call required, complex pricing with hidden costs | Sales call required, complex pricing with hidden costs | Sales call required, complex pricing with hidden costs | Sales call required, complex pricing with hidden costs |
| Budget | Best value | Affordable | Affordable | Affordable | Affordable | Expensive | Expensive | Expensive | Very expensive |
| Customer success | Dedicated success team | Not available | Pay extra | Dedicated success team | Pay extra | Dedicated success team | Pay extra | Dedicated success team | Pay extra |
| Calling | Global calling built-in | Calling via third-party app | Calling via third-party app | Global calling with add-on purchase | Calling via third-party app | Selective countries built-in | Selective countries built-in | Global calling with add-on purchase | US & Canada only as an add-on |
| Email automation | Built-in | Add-on purchase required | Add-on purchase required | Add-on purchase required | Built-in | Built-in | Add-on purchase required | Built-in | Add-on purchase required |
| Training & implementation | $0, customized onboarding | $0 | Add-on purchase required | $0, pre-recorded videos | Add-on purchase required | Add-on purchase required | Add-on purchase required | $0 | Add-on purchase required |
| Admin or developer needed? | No | No | No | No | Yes | Yes | Yes | Yes | Yes |
| Try Close → | More info → | More info → | More info → | More info → | More info → | More info → | More info → | More info → |
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