Exactly. Neither have we. So when we set about comparing our CRM to others we wanted to take a different approach.
The comparison we’ve put together is based on whether it’s possible (and how much it costs) to do in Salesforce what you can do in Close.
For some of you, Salesforce will be the better option. What we’re trying to demonstrate is when Close is a better fit than our competitor.
When comparing these two products, the main differences that stand out are price, lack of calling, and email automation. Salesforce can do everything - in a slower and more complex way. Their pricing structure is complex, and there are hidden costs to almost everything. You need to purchase additional products for global calling, integrate with third-party applications for features such as email sequences and predictive dialing, plus pay a dedicated consultant to set up Salesforce. It will also take weeks of training before your new sales reps start using the software.
That being said, if you’re a large enterprise - Salesforce is still probably the right choice for you as you have the resources and demand for an enterprise CRM.
Salesforce is a good standalone CRM, but a lot of the critical functionality required by a high-performing sales team is highly dependent on expensive, third-party applications.
Close is an “all-in-one” sales-focused platform built for small businesses
Easy to learn
Has straightforward pricing
You have a large sales tech budget
You’re a large organization with a sales team of over 100 people
You don’t mind paying for additional third-party add-ons to make key sales functions work
You’re looking for a completely cloud-based IT solution and not specifically a dedicated sales-focused CRM
You have extremely advanced CRM requirements which require a lot of customization
You’re okay with paying for training and configuration of the CRM (which may take weeks to months)