Exactly. Neither have we. So when we set about comparing our CRM to others we wanted to take a different approach.
The comparison we’ve put together is based on whether it’s possible (and how much it costs) to do in Salesforce what you can do in Close.
For some of you, Salesforce will be the better option. What we’re trying to demonstrate is when Close is a better fit than our competitor.
When comparing these two products, the main differences that stand out are price, lack of calling, and email automation. Salesforce can do everything - in a slower and more complex way. Their pricing structure is complex, and there are hidden costs to almost everything. You need to purchase additional products for global calling, integrate with third-party applications for features such as email sequences and predictive dialing, plus pay a dedicated consultant to set up Salesforce. It will also take weeks of training before your new sales reps start using the software.
That being said, if you’re a large enterprise - Salesforce is still probably the right choice for you as you have the resources and demand for an enterprise CRM.
Salesforce is a good standalone CRM, but a lot of the critical functionality required by a high-performing sales team is highly dependent on expensive, third-party applications.
There are also some key sales functions that you cannot perform using Salesforce natively. With Close, they’re all built-in.