Choosing the right CRM
Close vs. Salesloft
Have you ever seen a comparison page where the “challenger” comes out better than the company writing the comparison?
Exactly. Neither have we. So when we set about comparing our CRM to others we wanted to take a different approach.
Cost and capability
The comparison we’ve put together is based on whether it’s possible (and how much it costs) to do in Salesloft what you can do in Close.
We're biased, not ignorant
For some of you Salesloft will be the better option. What we’re trying to demonstrate is when Close is a better fit than our competitor.
A quick summary
When comparing Close and Salesloft, your decisions will likely come down to price. Close and Salesloft both have inside sales-friendly calling features, including Power Dialer, SMS, and call coaching options. However, Salesloft is a far more expensive CRM focused on enterprise users. Close, on the other hand, is far more affordable (with a Professional plan around $99/seat per month).
Salesloft requires additional purchases for crucial team adoption tactics like training and implementation, and also scores lower on third-party sites like GetApp for ease of use.
 |
 |
|
|---|---|---|
| Target sales team size | <100 | 100+ |
| Pricing | All-inclusive Pricing publicly available |
Sales call required Complex pricing with hidden costs |
| Budget | Best value | Expensive |
| Customer success | Dedicated success team | Dedicated success team |
| Calling | Global calling built-in | Selective countries built-in |
| Email automation | Built-in | Add-on purchase required |
| Training & implementation | $0 customized onboarding | $0 pre-recorded videos |
| GetApp "ease of use" rating | 4.7 / 5 | 4.3 / 5 |
| Admin or developer needed? | No | Yes |
Close ideal customer checklist
You do (or plan to do) high volume outreach by email, voice, or SMS
You need to qualify large lead lists quickly
You aim to close more than ten deals a year
You’re looking for a scalable system to match your team’s growth
You prefer having an all-in-one system over disparate tools
The rest of this page will help you understand why we think Close is a better alternative to Salesloft both in terms of value and pricing.
When should you choose Salesloft, and when Close
Close
Close is a CRM built to double your sales team’s productivity.
It’s an “all in one” platform which you can use standalone without needing any other sales emails tools or calling products.
It has been built with scalability in mind and can handle a high volume of leads.
Close is far less expensive compared to Salesloft.
Salesloft
Salesloft is good if you’re an enterprise-level organization looking to invest heavily in your CRM.
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