Core calling features
Use existing numbers or add lines
Don’t want to switch numbers? No worries. Retain––and add––main lines at any time.
Get local phone numbers in the country of your choice, and make outbound calls to ~200 countries.
Transfer, forward, and automate calls
Manage outbound calls with ease, and leverage Workflows for powerful outreach automation.
Track, record, and review
Listen to past calls, and use them to train new reps and monitor progress.
Drop pre-recorded voicemails, then quickly move on to your next call.
Analyze calling insights with helpful reports
View calling activities across your team. See total calls made, calls by user, duration, and more.
Advanced calling power, built inside the CRM
Supercharge your sales process with user-friendly, intuitive features. No additional fees or integrations required.
Double your outbound call volume when you burn through lead lists automatically—without switching apps. Pause to update lead data, then resume without losing your place. No answer? No problem. The Power Dialer will move right along.
Ready for next-level call automation out-of-the-box? The Predictive Dialer calls multiple numbers at once. When a real human answers, it immediately routes an available sales rep to that call. Less dial tone, more closing.
Get in-app, real-time Call Coaching to support new and seasoned reps alike. Listen, whisper, or barge based on a rep’s needs.
Close is the first and only CRM to offer powerful in-app call coaching features at no extra cost to Enterprise Plan users.