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Opérations de vente
From building a sales process to setting up reporting, from forecasting to choosing your KPIs, here's everything you need to know about sales operations.
Opérations de vente
The Hail Mary Email That Turned “Dead Leads” Into Gold
Discover how Close used the 1-2-3 email hack to re-engage churned trial leads, uncover hidden objections, and gain valuable customer insights.
August 29, 2025
Kaleigh Moore
Opérations de vente
56 Shocking Sales Statistics That'll Change the Way You Sell in 2025
56 up-to-date sales stats for 2025—email, cold calling, follow-ups, productivity, training—plus practical takeaways and tools.
August 29, 2025
Ramin Assemi
Opérations de vente
Why Apple’s New Call Screening Is Only Killing Lazy Cold Calling
Apple’s new iOS call screening changes cold calling forever. Here’s how skilled sales reps can adapt, stand out, and keep getting calls answered.
August 19, 2025
Kaleigh Moore
Opérations de vente
How to Write Better Inbound Sales Emails (Without Sounding Like a Bot)
Inbound leads are a gift, so don’t waste them. Learn how to write short, smart, personalized sales emails that convert your prospects into customers.
July 29, 2025
Kaleigh Moore
Opérations de vente
To Automate or Not? How to Automate the Sales Process, Not the Relationship
Not all automation is smart. Learn when AI boosts your CRM pipeline and sales—and when it makes you sound like a strange robot.
July 26, 2025
Kaleigh Moore
Opérations de vente
How to Reduce (and Recover) No-Shows with Close CRM
Getting ghosted in sales? Learn how to reduce sales no-shows, rebook missed meetings, and set up automated workflows within Close CRM.
June 30, 2025
Kaleigh Moore
Opérations de vente
Stop Pitching—And Start Asking These Sales Questions Instead
Great sales reps don’t have perfect pitches, but they do know how to ask better questions. Here’s how to shift from generic Qs to genuine communication.
June 19, 2025
Kaleigh Moore
Opérations de vente
Close More Deals by Using ChatGPT to Stress Test Your Sales Script
Still testing sales scripts on real prospects? There's a better way. Use ChatGPT roleplay to refine your pitch, uncover weak spots, and close faster.
June 16, 2025
Kaleigh Moore
Opérations de vente
How to Qualify Leads Fast (and Stop Wasting Time on Bad Fits)
Learn how to quickly qualify leads, disqualify bad fits, and streamline your Close workflows to save time and close more high-quality deals.
June 6, 2025
Kaleigh Moore
Opérations de vente
How to Catch Missed Sales Leads with Smart Views and Automation in Close
Spot missed sales leads, build Smart Views, and automate follow-ups in Close CRM: we’ll help you avoid letting opportunities slip through the cracks.
June 6, 2025
Kaleigh Moore
Opérations de vente
We Tested 25 B2B Brands—Here's Who Followed Up the Fastest
We ran a follow-up speed test on 25 B2B companies. Some called in seconds. Here's who stood out—and what your team can learn from it.
June 6, 2025
Kaleigh Moore
Opérations de vente
Stop Pitch-Slapping: How to Sell on Social Media Without Being Cringe
Want to sell on social media without the cringe? Follow these four tips to build trust online as you manage social media outreach like an expert.
April 25, 2025
Kaleigh Moore
Opérations de vente
Comment Maddie Tierney utilise Close pour embaucher | How We Close
Discover how Close turned its CRM into a hiring powerhouse. Streamline your hiring process, stay organized, and recruit top talent faster.
13 janvier 2025
Maddie Tierney
Opérations de vente
Le processus de vente par coaching : Comment automatiser les flux de travail et Close plus de contrats
The sales process for a coaching business includes discovery calls & expensive services. Here’s a workflow to keep track of everything & land more clients.
18 octobre 2024
Elise Dopson
Opérations de vente
Inbound Sales: Top Strategies, Technology, and Tips to Boost Your Sales Process
Shift your sales approach with inbound strategies that put you in control. Learn how to attract, nurture, and convert leads effectively.
September 24, 2024
Elise Dopson
Opérations de vente
Le dilemme du fondateur : étendre les activités au-delà de l'entreprise individuelle
Every small business founder faces a choice: to scale or not to scale? Learn how to build systems and operations to help you grow beyond solopreneurship.
10 septembre 2024
Steli Efti
Opérations de vente
Le profil du client idéal : Comment les entreprises de coaching attirent leurs clients les plus prospères + Comment vous pouvez faire de même
An ideal client profile helps coaching businesses to identify key qualities in their most successful clients—and target messaging to attract more of them.
27 août 2024
Anna Hunyadi
Opérations de vente
Comment rédiger une proposition commerciale
Learn how to create a compelling business proposal that wins deals. Discover essential components, writing tips, and best practices in our comprehensive guide.
20 mai 2024
Tom Sullivan
Opérations de vente
Des stratégies marketing solides pour les startups avides de croissance
Lack of cash flow is the number one reason new startups fail. So, implement these six startup marketing strategies to get powerful wins and gain market share.
13 mai 2024
Steli Efti
Opérations de vente
What is Team Selling? How & When to Use Team Selling to Close Better Deals
Learn what team selling is, when to use it, and how to build a team selling strategy to close bigger, better deals.
April 24, 2024
Nick Persico
Opérations de vente
16 Best Closing Techniques to Win (Almost) Every Sale
Master the art of sales closing techniques with these 16 strategies. Learn to read the room, deliver persuasive pitches, and land more deals effectively.
April 23, 2024
Amy Copadis
Opérations de vente
The Hidden Cost of Task Switching (And How to Beat It in Sales)
Task switching destroys focus and sales productivity. Learn the science, costs, and 6 strategies—plus how Close helps you stay in flow.
April 16, 2024
Tom Sullivan
Opérations de vente
How to Close a Sale: 12 Tips to Win More Deals
Learn 12 expert sales closing techniques to increase your win rate, shorten the sales cycle, and turn prospects into paying customers.
March 27, 2024
Steli Efti
Opérations de vente
Building a Solid Foundation: How to Create a Real Estate Business Plan That Works
Are you a real estate professional? Then you need a real estate business plan! Follow this simple six-step process to create one for yourself.
March 14, 2024
Jacob Thomas
Opérations de vente
16 Real Estate Marketing Ideas to Find Leads + Close More Deals
Looking to promote your real estate business? Then, you need to invest in real estate marketing. Here are a few great ideas to generate leads and sell more.
March 7, 2024
Jacob Thomas
Opérations de vente
Inbound vs Outbound Sales: What’s the Difference, Which is Best, and How to Create Your Killer Sales Process
Compare inbound vs outbound sales strategies and learn how to choose the right one for your business—plus build a killer sales process.
March 6, 2024
Steli Efti
Opérations de vente
Grab these 11 Practical Strategies to Reduce Churn in Your Business [Expert Opinions Included]
Discover these expert-backed ways to reduce churn and improve customer retention in your business. Test them and choose the ones that work best for you.
March 5, 2024
Amy Copadis
Opérations de vente
Sales Enablement KPIs: Track Your Sales Enablement Strategy With These 10 Metrics
Is your sales enablement program working? Find out the answer by tracking these 10 sales enablement KPIs. Doing so will bring you way more sales success!
February 29, 2024
Jacob Thomas
Opérations de vente
How to Create a Killer Sell Sheet That Gets Results
Learn what a sell sheet is, key elements to include, and grab templates to design a one-pager that wins attention and drives responses.
February 27, 2024
Jacob Thomas
Opérations de vente
Relationship Management: Get to Know Your Customers (CRM)
Build lasting customer relationships with CRM tools and strategies that boost loyalty, sales, and satisfaction.
February 6, 2024
Steli Efti
Opérations de vente
Follow Up, Talk Less, Close Early: Sales Techniques That Will Make You Unstoppable
Sales techniques aren’t hat tricks—they’re skills and tactics you can use to win over potential customers and improve your sales process. Use these to close more deals.
February 5, 2024
Nick Persico
Opérations de vente
The Ultimate Guide to Calculating Churn Rate (Step-by-Step Process)
Customer churn rate is a metric that shows the health of your business. Learn how to calculate churn rate and improve customer retention.
January 31, 2024
Amy Copadis
Opérations de vente
What is Inside Sales? Definition, Skills & Tools for Inside Sales Reps
Inside sales means closing deals virtually with calls, email, and automation. Learn what inside sales reps do and which tools help them thrive.
January 29, 2024
Ramin Assemi
Opérations de vente
The Elevator Pitch: How to Master Your Own (+ 7 Real Elevator Pitch Examples to Learn From)
Starting with a strong elevator pitch can help you win the sale, investment, or job opportunity. Learn how to master your elevator speech (+ examples).
January 23, 2024
Tom Sullivan
Opérations de vente
14 Best Sales Strategies, Examples & Templates to Close More Deals
Learn 14 proven sales strategies with real examples and templates to boost conversions, improve outreach, and close more deals in 2025.
January 22, 2024
Ryan Robinson
Opérations de vente
What Makes a Sales Funnel Effective? 2 Real Sales Funnel Examples
Learn how to build an effective sales funnel, with 6 key stages, real examples, and tips to boost conversions.
January 18, 2024
Kaleigh Moore
Opérations de vente
11 Free Sales Report Templates (Excel & Google Sheets) + How to Write a Sales Report Fast
Download 11 free sales report templates in Excel & Google Sheets. Learn how to write effective reports fast, with examples for forecasts, pipeline & more.
2 janvier 2024
Mahnoor Sheikh
Opérations de vente
Sales Dashboard Templates, Examples & KPIs for High-Performing Teams
Master sales data with actionable dashboards, guiding you to build effective tools that spotlight key metrics and drive smart decisions.
December 30, 2023
Steli Efti
Opérations de vente
9 Impactful Sales Trends to Upgrade Your Sales Strategy in 2025
Uncover the latest B2B sales trends and learn how to evolve sales strategies for success in the rapidly changing digital marketplace.
December 22, 2023
Steli Efti
Opérations de vente
7 Ways to Create Urgency in B2B Sales (and Close Deals Faster)
Boost B2B sales with 7 urgency tactics—from scarcity to social proof—without damaging trust or sounding pushy.
December 21, 2023
Steli Efti
Opérations de vente
How to Sell to Millennials & Gen Z (B2B): Selling to Millennials Explained
Explore effective strategies on how to sell B2B to Millennials and Gen Z, focusing on speed, trust, and the growing preference for self-service.
December 20, 2023
James Urie
Opérations de vente
8 Inside Sales Metrics Worth Tracking in 2024
Explore essential inside sales metrics and strategies for achieving your sales goals, perfect for remote and in-office sales professionals.
December 19, 2023
Steli Efti
Opérations de vente
The 8 Best Sales Headsets to Boost Call Quality
The better your sales reps sound on the phone, the better they sell on the phone. Here are the 3 best sales headsets to win deals this year.
December 17, 2023
Steli Efti
Opérations de vente
How to Use Social Media for B2B Sales in 2025
Learn how to leverage social media for B2B sales in 2024. Discover strategies, tools, and tips to enhance your marketing, build relationships, and boost revenue.
14 décembre 2023
Amy Copadis
Opérations de vente
B2B Sales Examples: Insights and Strategies that Work in 2025
Learn proven B2B sales strategies with real-world examples to help you close more deals, shorten sales cycles, and boost revenue.
December 13, 2023
Jacob Thomas
Opérations de vente
What is Upselling? 5 Upselling Techniques & Examples for 2025
Learn what upselling is, how it differs from cross-selling, and 5 proven techniques to boost customer lifetime value—plus real-world examples.
December 11, 2023
Danielle Antosz
Opérations de vente
9 Tips for Personal Selling that Guarantee Success in 2025
Personal, face-to-face selling is back post-pandemic. Brush off the dust and rust, and test out these tips for closing deals during in-person sales calls.
December 11, 2023
Steli Efti
Opérations de vente
9 Free Sales Forecast Templates to Super-Charge Sales Growth in 2025
Download 9 free sales forecast templates (Excel & Google Sheets) to predict revenue, set goals, and supercharge growth in 2025.
December 8, 2023
Steli Efti
Opérations de vente
Outbound Sales Strategies: The Key to Closing More Deals in 2024
Outbound sales involve actively reaching out to potential customers and potentially engaging them in a conversation about your product. Learn 13 outbound sales strategies that will work in 2024.
December 8, 2023
Chintan Zalani
Opérations de vente
Account-Based Sales: How to Close More High-value Deals in 2024
Account-based sales is helping teams get more value out of the sales process by targeting fewer, better-fitting accounts. Learn how it works
December 8, 2023
Danielle Antosz
Opérations de vente
17 Best Sales Tips for 2025 (From Top Sales Consultants)
Learn top tips from the trenches of B2B sales, including why message comes before tech, how to experiment constantly, and why traveling makes you a better SaaS salesperson.
December 8, 2023
Amy Copadis
Opérations de vente
13 Best Sales Channels in 2025: Guide, Definition & Examples
Discover the best sales channels in 2025 to grow your business. Compare 13 top options, from DTC to social selling, with strategy tips and examples.
December 8, 2023
Amy Copadis
Opérations de vente
Customer Acquisition Cost (CAC): How to Calculate and Reduce This Key Business Metric
Customer acquisition cost is the average spend required to get a new customer—and if it’s too high, you’re burning through resources. Learn how to optimize CAC for your business today.
October 2, 2023
Chintan Zalani
Opérations de vente
How to Calculate Return on Sales Ratio: Formula, Definition & Guide to Improving Your ROS
Learn what return on sales (ROS) is, how to calculate it, and tips to boost your company’s profitability and financial efficiency.
September 13, 2023
Danielle Antosz
Opérations de vente
5 Types of B2B Customer Needs + How to Identify Them
Understanding customer needs is key to meeting their expectations and offering what they want. Learn how to identify and match customer needs here.
8 août 2023
Holly Stanley
Opérations de vente
The Hunter vs. Farmer Sales Model: Which is Best for Your Sales Team?
Explore the hunter vs. farmer sales model. Learn their roles, benefits, examples, and how to structure your sales team for growth and retention.
August 7, 2023
Steli Efti
Opérations de vente
How to Build a Customer Intimacy Strategy: 12 Proven Methods + Examples
Build a customer intimacy strategy with 12 proven methods. Boost CLV, retention, and referrals using CRM workflows, feedback loops, and real examples.
August 2, 2023
Steli Efti
Opérations de vente
Want to Improve Customer Retention? Check These 8 Strategies for Long-term Success
Discover 8 smart strategies to boost customer retention and keep your business thriving. Choose those that are the best for your business.
31 juillet 2023
Joanna Kaminska
Opérations de vente
What Is Total Contract Value? 5 Ways to Maximize TCV
Want to take your SaaS company to the next level? Track total contract value (TCV). This article will show you how to do it.
July 27, 2023
Jacob Thomas
Opérations de vente
How to Perform a Sales Analysis (Step-by-Step): Methods & Metrics
Learn how to run a sales analysis with our 4-step guide. Discover key metrics, methods, and tools to boost sales performance and make data-driven decisions.
July 25, 2023
Steli Efti
Opérations de vente
AI Content Marketing: 10X Your Process with These Tips
These days, AI is all the rage. But how should content marketers be using it? Here are 6 tips to help you optimize your AI content marketing process.
July 24, 2023
Opérations de vente
How to Say No to Discount Requests
Learn 7 proven ways to say no to discount requests, protect margins, and strengthen customer relationships.
July 24, 2023
Chintan Zalani
Opérations de vente
22 Essential Sales KPIs for High-Performing Sales Teams
Discover 22 essential sales KPIs to track team performance, boost growth, and optimize your sales process with actionable metrics.
July 19, 2023
Steli Efti
Opérations de vente
B2B Sales Funnels: Everything You Need to Know to Connect with Prospects and Close Deals
Ready to build a B2B sales funnel for your company? This comprehensive guide will help you do it the right way, leading to more deals and revenue.
July 14, 2023
Jacob Thomas
Opérations de vente
Value Based Selling: Everything You Need to Know to Win With This Strategy
The best sellers build trust with prospects. This is much easier to do with a value based selling strategy. Read on to see if it's right for you.
July 6, 2023
Steli Efti
Opérations de vente
The Ultimate Guide to Sales Development
Hone your sales development process + team to qualify leads, boost growth, and close deals—faster and better than ever before.
July 3, 2023
Steli Efti
Opérations de vente
How to Build Trust in Sales: Why Trust Trumps Transactions
Learn 7 proven strategies for building trust in sales, boosting customer confidence, and closing more deals.
June 26, 2023
Cody Arsenault
Opérations de vente
Sales Conversion Rate: The Ultimate Guide to Crushing Your Sales Quota
Sales conversion rates show you how your sales team is doing. Improving it boosts your bottom line. Here’s what you need to know, and how to increase it.
June 22, 2023
Joanna Kaminska
Opérations de vente
7 Daily Sales Activities to Maximize Your Sales Performance
Looking to level up as a sales professional? These seven daily sales activities will take you from zero to hero inside your sales organization!
June 19, 2023
James Urie
Opérations de vente
How to Build an Evergreen Sales Funnel
Learn how to create an evergreen sales funnel with automation, lead magnets, and email sequences that generate sales consistently.
June 14, 2023
Amy Copadis
Opérations de vente
AI in B2B Sales: 5 Ways to Use Artificial Intelligence Effectively
Discover how to leverage artificial intelligence to find better leads, improve ROI, and free up your sales team's time to close more deals.
13 juin 2023
Kimberlee Meier
Opérations de vente
AI in Sales: How Artificial Intelligence Can Help You Close More Deals
AI for sales is about using artificial intelligence to complete sales tasks—without sales teams needing to do the tasks themselves.
June 12, 2023
Anna Hunyadi
Opérations de vente
How to Create a Compelling Value Proposition (with 6 Examples…)
Learn how to craft a compelling value proposition with 6 actionable examples to differentiate your product and attract your ideal customers.
June 8, 2023
Chintan Zalani
Opérations de vente
Maximize Revenue Efficiency: The Role of RevOps and How to Build a Successful Team
Unlock the power of revenue operations (RevOps) with our comprehensive guide. Discover the benefits, key roles, and metrics to track.
June 7, 2023
Althea Storm
Opérations de vente
The 7 Key Differences Between B2B and B2C Sales
Understand the 7 main differences between B2B and B2C sales—market size, cycle, decision-makers, and customer value.
June 6, 2023
Steli Efti
Opérations de vente
Build a Product Launch Strategy: 17 Steps to Nail Your Product Launch the First Time
Ready to launch a new product? Follow these 17 steps to make sure your product launch strategy is on point. You'll be glad you did!
June 5, 2023
Steli Efti
Opérations de vente
6 Video Personalization Tips for Scalable Sales Outreach
Personalized videos boost sales engagement and give you a competitive edge—but to be effective, they need to scale.
June 5, 2023
Anna Hunyadi
Opérations de vente
11 Sales Optimization Strategies to Help Your Sales Team Succeed
Looking to pour rocket fuel on your sales team? These 11 sales optimization strategies will help your department run like a well-oiled machine.
June 5, 2023
Steli Efti
Opérations de vente
7 Ways AI Can Supercharge Your Personalized Sales Outreach
Discover 7 ways AI can take your sales outreach to the next level. Personalize your messaging, streamline your process, and close more deals.
June 1, 2023
Sean Mackay
Opérations de vente
Annual Contract Value: What is ACV in Sales?
Annual contract value (ACV) measures how much revenue a single customer brings in every year. Learn how to use this to prioritize accounts and get context for your business.
June 1, 2023
Steli Efti
Opérations de vente
Sales Cycles: An Actionable Guide to Sales Cycle Management
Learn how to master sales cycle management with 8 stages, tips to shorten sales cycles, and proven strategies to boost revenue growth.
31 mai 2023
Steli Efti
Opérations de vente
How to Build a Sales Process: 8 Essential Steps and 6 Strategies for Success
Learn how to build a repeatable sales process with 6 steps and 8 stages. Improve win rates, forecast accuracy, and customer experience with Close CRM.
May 19, 2023
Ryan Robinson
Opérations de vente
5 Ways to Utilize AI for Sales Forecasting
In this guide, we’ll look at five ways to use AI for sales forecasting to help you improve the accuracy of your forecasts and close more deals.
May 17, 2023
Danielle Antosz
Opérations de vente
B2B Buyer Personas: Find Your Target Audience and Stop Selling to Everyone
Design B2B buyer personas to understand the purchase decisions of your target audience, boost your lead generation process, and work better with your marketing team.
May 15, 2023
Joanna Kaminska
Opérations de vente
How to Use SWOT Analysis to Increase Sales
Learn how to use SWOT analysis to boost sales performance. Includes examples, team strategies, and a free SWOT template.
May 9, 2023
Cody Arsenault
Opérations de vente
Business Development vs. Sales: What’s the Difference and Why You Should Care?
Learn the difference between business development and sales. Discover who to hire first and how to structure your sales team for maximum growth.
May 5, 2023
Ryan Robinson
Opérations de vente
What is B2B Sales? Strategies, Tips, & Guide to Success
What is B2B sales? Basically, it means selling your products to another business. Learn more about the B2B sales process + how to overcome challenges.
May 4, 2023
Steli Efti
Opérations de vente
What is Cross Selling: Definition, Examples, and Ultimate Guide
Learn what cross-selling is with real examples and strategies. Discover benefits, downsides, and best practices to boost revenue and customer loyalty.
April 25, 2023
Chintan Zalani
Opérations de vente
12 Inside Sales Strategies to Close Leads Faster
Learn 12 proven inside sales strategies to close leads faster, build trust, and boost your sales performance.
April 19, 2023
Ryan Robinson
Opérations de vente
You're Tracking These 7 Value Metrics, Right?
You need value metrics if you own or work for a SaaS company. In this article, I explain what they are, why they're important, and 7 to track ASAP.
April 13, 2023
Jacob Thomas
Opérations de vente
Sales Engagement: What, Why, and How + 7 Tools That Can Help
Sales engagement is the strategies and processes your sales team uses each time they interact with prospects–from first contact to closing the deal.
April 12, 2023
Amy Copadis
Opérations de vente
How to Use a Mutual Action Plan to Close More Deals (+ Free Template)
A mutual action plan sets out clear milestones for all the stakeholders in a deal. Learn what your MAP should include & how to use in in the sales process.
April 10, 2023
Kimberlee Meier
Opérations de vente
Conversational Selling: How to Build Relationships and Drive Revenue for B2B
Tired of dead-end pitches? Learn conversational selling, the B2B strategy focused on real dialogue. Our 8-step guide shows you how to build trust, shorten sales cycles, and close more deals.
April 3, 2023
Ryan Robinson
Opérations de vente
5 Ways to Improve Your Sales Automation Process
Sales automation is the future of sales–but are you making the most of it? Here are 5 tips to improve your automation process.
April 3, 2023
Yauhen Zaremba
Opérations de vente
The Art of the Customer Visit: How to Plan One + Why You Should
Learn why in-person customer visits are still crucial in B2B sales and how to plan them to improve loyalty, uncover upsells, and build better products.
March 27, 2023
Steli Efti
Opérations de vente
Sales and Marketing Alignment: 8 Proven Strategies to Increase Collaboration and Drive Revenue
Sales and marketing alignment involves integrating workflows, creating shared goals, and strategy for sales and marketing teams. Here are eight strategies to unify them.
March 21, 2023
Chintan Zalani
Opérations de vente
Tire Kickers in Sales: 10 Ways to Spot Them Quickly + 7 Methods to Avoid Them
Identify and avoid tire kickers in sales with 10 tips and 7 strategies. Focus on genuine prospects and save time.
March 20, 2023
Steli Efti
Opérations de vente
7+ High-Pressure Sales Tactics to Avoid (and What to Do Instead)
Ditch high-pressure sales tactics. Learn 7+ examples to avoid—and ethical, trust-building strategies to close more deals.
March 20, 2023
Victor Ijidola
Opérations de vente
7 Tips to Build Confidence in Sales & Close More Deals
The one thing most beginning salespeople lack more than anything is the ability to sell with confidence. Being able to confidently deliver your pitch and answer the prospect's objections is one of the most important skills to master on your way to becoming a sales pro.
March 16, 2023
Steli Efti
Opérations de vente
How to Close More Deals with Sales and Marketing Automation
Together, sales and marketing automation can help your team close more deals. Learn how ->
March 7, 2023
Jessica Malnik
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