Close Features and News

Explore Close's Q1 2025 product updates: faster workflows, smarter views, better reporting, and new tools to supercharge your sales process.

Workflows automate key outreach steps so that leads 1) don’t fall through the cracks and 2) are engaged quickly. Build this workflow for new inbound leads.

Struggling with messy spreadsheets and missed opportunities? Meet the Close Base Plan—a CRM designed for small businesses to streamline sales and grow faster.

Learn about the top 5 Close integrations you can set up in minutes to streamline your sales process, boost efficiency, and help reps close deals faster.

Discover 25 powerful new Close features designed to help you sell faster, smarter, and more effectively in 2025. Learn how to close more deals today!

Small business does it different. The tools and processes larger competitors use won’t translate directly into your world. Your needs are different, your team is different—and your budget is different.

Use the new Close ChatGPT plugin to save time building contact lists, summarize your relationship with leads, and generate contextual email drafts.

Ready to skyrocket your sales (no matter where you are)? Take your deals on the go with Close’s brand new mobile app for Android—inbound and outbound calling, push notifications, and more!

Ready to take your sales game on the go? Check out the new Close mobile app, built to help you crush your goals and be a more productive salesperson, even when you’re not at your desk.

Quickly connect Calendly and Close directly so you can access more data, schedule meetings faster, and automate more of your sales process.

Sync your scheduling links from Calendly or SavvyCal to Close and insert them into emails with 1-click.

Ever felt you needed to send a picture that would speak 1000 words? Now you can with MMS in Close.

Want even more powerful, customizable sales reports and spreadsheets to optimize your sales process? Actiondesk can automatically pull and update your Close CRM data into your spreadsheet of choice exactly the way you want it.

Discover the new, more powerful email sequence reporting features in Close CRM. Track performance, optimize email steps, and boost response rates with actionable insights.

Discover how Custom Fields on Opportunities in Close can improve pipeline visibility, track crucial deal data, and boost sales team efficiency.

We’re excited to announce the release of Call Coaching in Close, giving sales managers the ability to listen, whisper, or barge sales calls that are in progress. With Call Coaching, sales training and call collaboration are now easier and more accessible than ever before.

Introducing Custom Activities in Close. All your sales, marketing, and customer success touchpoints can now be brought directly into your CRM!

Introducing User Groups in Close: A faster way to filter sales performance by individual groups of team members.

For years, Close users have been using Custom Fields to customize their accounts and collect key information about their prospects. Today, we’re happy to take this a step further with the launch of Contact Custom Fields.

Seamlessly integrate your Google Calendar with our CRM to track and update meetings automatically, enhancing your sales process with better data visibility and efficiency.

Let me ask you one thing today: How do you currently track your sales team’s performance? How do you understand which sales rep is closing the most deals, which sales rep has a high deal closing % and which sales rep brought in the most amount of revenue in Q1 this year?

I’m excited to finally announce that we’ve purchased close.com and we’ve officially rebranded ourselves as Close. This change has been a long time in the making over here, and it’s the start of much more fun to come.

We have a bunch of exciting product updates to share with you that will make your sales process more effective.

In Close, the Opportunities feature helps you identify and keep track of deals that are on the verge of closing. Any opportunity that is added to a lead becomes visible on the Opportunities screen to give your team a high-level view of your entire pipeline.

Learn practical tips for sales pipeline management using Close to increase productivity, streamline outreach, and boost your conversion rates.