Disconnection Kills Deals. Close the Gap Between WhatsApp + CRM.

Sales happens in WhatsApp. Now, WhatsApp lives in Close.

Built for real sales conversations

The new seamless integration between Close + TimelinesAI puts every WhatsApp message where your team works: in your CRM. Connect your pipeline, your people, and your prospects—in one place.

With Close and TimelinesAI, WhatsApp messages auto-sync to the right leads and contacts.

Two-way sync of WhatsApp conversations on the Lead Page
New WhatsApp messages appear in your Close Inbox
Feels like a native Close feature
More WhatsApp touchpoints surfaced with integration links
No Zapier, no switching tabs
Additional built-in automation via TimelinesAI: like send a WhatsApp message when a new lead is created or a deal stage changes

Sell where your customers actually are

Centralize Everything. Sell Faster.

Scattered systems lose money.

When WhatsApp threads live in Close, you stay on top of your conversations.

Faster response times for your leads.
No more lost context or scattered threads.
Less headache. Your most meaningful work is all in one tool: Close.

High Velocity Sales. No Blindspots.

Slow WhatsApp responses = lost deals.

Whether you’re managing dozens of inbound messages a day or running a multi-step outbound campaign, having your messages in Close means:

You know exactly where every deal stands.
Your sales tools won’t slow you down.
Full team visibility for hand-offs or OOO coverage.

Real Integration. No Hacks.

Forget fragile zaps or manual data entry.

This integration is plug-and-play. It’s built to save your team hours every week and eliminate errors in tracking communications.

Fast setup with expert support from TimelinesAI
Supports Personal and Business App accounts (WABA not yet supported)
Feels like a seamless part of your Close Lead Page

Frequently Asked Questions

Who is TimelinesAI, and why do I need to use them to integrate Close + WhatsApp?


TimelinesAI is a WhatsApp management solution that acts as a bridge between common CRMs (like Pipedrive, HubSpot) and WhatsApp. In short, WhatsApp is a very difficult platform to integrate with from a technical perspective. Based on the research we did with Close customers and the type of WhatsApp accounts they use, a third-party integration was the only reliable, affordable solution to get your WhatsApp conversations into Close. This was the fastest way to provide you with the integration you need.

Do I have to pay for TimelinesAI even though I already pay for Close?

Early adopters of this integration will be able to try it completely free for the first month. After that trial, you’ll pay for each platform separately while the integration brings your data together. Close customers receive a lifetime 15% TimelinesAI discount, plus double the typical automation transactions for built-in automation runs.

How do I start a trial of TimelinesAI and get the discount?

Start a trial on this unique link, which will enable 30 days free. When checking out, apply the coupon code CLOSE15OFF to ensure you get a 15% lifetime discount.

What kind of support can I get while I’m setting up the integration?

This will be a simple integration to set up––but the TimelinesAI team is offering free set up services for early adopters of this integration, just to ease any hesitation to try it. Set up a time with their team to get started now.

What types of automation can I run with this integration?

TimelinesAI just released a workflow builder that allows users to automate tasks based on the data synced between their platform and Close. You’ll be able to automate things like sending a WhatsApp message when a new lead is created, or when a deal stage changes.

I have more questions about the specifics of my set up. Who can I ask?


Set up a time
with TimelinesAI to talk about your sales workflow, get a free demo, and get free onboarding assistance.

Ready to Sync Your WhatsApp Sales Conversations with Close?

We’ll help you set it up now. Try the TimelinesAI integration free for 1 month.