Close vs. Sugar CRM

Here at Close, we always value transparency and self-awareness. We don’t sugarcoat things.

white play button icon
Target sales team size <100 <10
Pricing All-inclusive
Pricing publicly available
All-inclusive
Pricing tiers have user minimums
Budget Best value Affordable
Customer success Dedicated success team Based on pricing
Calling Global calling built-in Not available
Email automation Built-in Built-in
Training & implementation $0 customized onboarding $0 customized onboarding
GetApp "ease of use" rating 4.7 / 5 3.7 / 5
Admin or developer needed? No No

When should you choose Close, and when Sugar

Close

right icon icon

Close is a CRM built to double your sales team’s productivity.

right icon icon

It’s an “all in one” platform which you can use standalone without needing any other sales emails tools or calling products.

right icon icon

It has been built with scalability in mind and can handle a high volume of leads.

Sugar

right icon icon

SugarCRM connects well with ERP and back-office systems.

right icon icon

If you need an on-premise option with strict data security requirements SugarCRM is a good option.

Join the thousands of small business
that trust Close to help them grow

14-day free trial
No credit card required
Free support and migration

Close is the highest-rated CRM by customers

blair meyer avatar
I have tried: Five9, MOJO, PhoneBurner, Zoho, Freshdesk, and the list goes on. You can finish implementing Close CRM for your business before you finish your morning cup of coffee. For the sales gurus that want to provide an impact to their bottom line, while not overspending, Close is the solution.
Blair Meyer
Build My Deal Canada
mario campbell avatar
I used Zoho at my previous startup, I didn’t like it. I love Close CRM—it’s super lightweight, easy to use, and a great first CRM. No Salesforce engineer required. Check out their blog & Steli’s podcast for great insight, too.
Marion Campbell
Co-founder, Partender
jt allen avatar
If you have experience with Salesforce, I cannot recommend Close’s free trial high enough. The problem it solves is getting new sales people trained up on a new CRM system in days instead of weeks. From a management perspective, the reporting is extensive and I can cut and slice the data to get granular reporting on a company level, campaign level, and individual rep level.
Jonathan Howes
VP Sales, InvoicesASAP

Trusted by the worlds fastest growing teams

Close

Ready to see Close in action?

Try a free 14-day trial and see if Close is the right CRM to handle your sales outreach. No credit card required.